AI Tech Support

Share your screen with a patient AI tech expert. Step-by-step guidance for any app, any software, any problem. Instant access 24/7. $20 for a 30-minute session.

Who This Is For

This live AI session is designed for individuals, remote workers, and small teams who want immediate, patient step-by-step troubleshooting for computer, software, and network issues.

What You Walk Away With

In your 20-minute session, you receive step-by-step diagnostic walkthroughs, visual configuration guidance when screen sharing is enabled, system performance checklists, and backup/security verification.

Key Capabilities

• Screen Sharing
• Works with Any Software
• Patient & Never Condescending
• Instant Access, 24/7
• Web Search for Solutions
• Step-by-Step Guidance

Common Use Cases

Book a session when you need help resolving macOS, Windows, or browser errors, fixing printer, Wi-Fi, or audio/video device issues, configuring email, DNS, or workspace tools, or cleaning up slow system performance.

How It Works

1. Start your session — Pay $20 and connect instantly to a live AI avatar. No appointments or scheduling required.
2. Have a real conversation — Describe the error, attach a log or screenshot, or optionally share your screen during the live session. Your AI Tech Support specialist guides you step by step and verifies the issue is resolved.
3. Get your deliverables — Your results, analysis, and recommendations are saved and available in your Results panel after the session ends.

Pricing

$20 for a 20-minute live session. No subscription required. Pay per session, get instant access.

Security & Privacy

Enterprise-grade AI infrastructure. Powered by LLM providers that hold SOC 2 Type II, ISO 27001:2022, and ISO/IEC 42001:2023 certifications. Your conversations are processed through LLMs which never use customer data for model training and enforce encryption in transit and at rest.

Frequently Asked Questions

What software can it help with?

Virtually anything that runs on your computer or phone: Windows, macOS, Microsoft Office, Google Workspace, web browsers, email clients, Zoom, Slack, QuickBooks, Adobe products, social media platforms, and hundreds more. If you can see it on your screen, the AI can help you with it.

Do I need to share my screen?

Screen sharing is optional but highly recommended. When the AI can see your screen, it gives precise visual guidance ('click the blue button in the top right') instead of general instructions. You can start without screen sharing and enable it anytime during the session.

Is screen sharing secure?

Yes. Screen sharing uses LiveKit's encrypted WebRTC connection — the same technology used by enterprise video conferencing. The AI processes your screen in real-time but does not record or store screenshots. We recommend not displaying sensitive passwords or financial account numbers on screen during the session.

Can it fix hardware issues?

The AI specializes in software and settings. It can help diagnose hardware-related symptoms (like a printer not being detected or display issues) by walking you through troubleshooting steps. For physical hardware repairs, it will help identify the issue and suggest next steps.

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